Home Brake Activation (Unknown Cause) Brake Activation (Unknown Cause) Already have an account? Log In Brake Evaluation (Unknown Cause) * indicates required fields Brake Cartridge Analysis FormPrivacy Policy* I have read and agree to the privacy policy. Complete the following questionnaire and send your activated brake cartridge, clearly labeled with the Case number on the exterior of your package, to the address provided on the submission confirmation page. A SawStop Technical Support engineer will review the cartridge data to identify the cause of activation. Before taking time to complete this form and send your activated cartridge, check for other common causes of activation, such as really wet or pressure-treated wood, metal contact (e.g., tape measure, ruler, jig), uncured glue, or carbonized material as those are conductive materials that can activate the cartridge. Use this form only for unknown activations not caused by finger contact or known conductive materials. If finger contact is suspected, please complete the “Report a Save” form instead.Have You Received a Case Number from Our Service Team?* Yes No If you do not have a Case Number, we will generate one for you and display it when you have completed your submission.Enter Your Case Number*This field is hidden when viewing the formHave You Received a Case Number from Our Service Team?Cartridge Serial Number*SawStop Saw Serial Number*Date of Activation* MM slash DD slash YYYY Sign Up for Email List Sign-up to receive emails from SawStop Business or School Name (NA if Not Applicable)*Name* First Name Last Name Address*City*State / Province / Region*AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFederated States of MicronesiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukonAustralian Capital TerritoryNew South WalesNorthern TerritoryQueenslandSouth AustraliaTasmaniaVictoriaWestern AustraliaNew ZealandOutside US, Canada or AustraliaZip Code*Country*United StatesCanadaAfghanistanAustrailiaNew ZealandPrimary Use*SelectFirst Do-It-YourselferHobbyist CraftspersonBuilder/Remodeling ContractorFlooringCabinet InstallationFinish CarpenterCabinet ShopProfessional WoodworkingNon-Manufacturing Business ApplicationUse to Manufacture End ProductSecondary EducationPost-Secondary EducationVocational/Technical CentersGovernment EntityContact Type*SelectConstruction ProfessionalIndividual Hobbyist / DIYIndustrial WoodworkerEducatorNon-Woodworking Professional (Operations)Safety ProfessionalPhone*Email* Material being cut*Type of cut being made (i.e. cross cut, rip, dado)*Make and model of blade being used*Did activation occur mid-cut, start up or shut down?*What aftermarket items are attached to the saw?*Please use the box below for added details which may be important. (e.g. Recent changes in saw setup or location, recently replaced saw components, suspected cause of activation, etc…)*
